FAQ Category: ERP

Inventory overbooking for the retail store and online customers can be balanced by: 1.Implementing inventory buffer – In this way, inventory can be reserved for physical customers and avoid overbooking. 2.Automated Inventory synchronization

If the external integration fails, the merchant will be notified timely mentioning the reason for the crash. This integration can be done later on as and when needed.

Ginkgo provides a minimum of 10-15 minutes of delay between 2 syncs. Merchants can increase or activate daily schedules according to their needs.

Order posting is based on real-time.

ERPs are usually integrated (not limited to) for following services: 1- Order Posting 2- Inventory/Stock Sync 3- Price/Discount Sync. 4- Product Population. 5- Orders status updation