How to balance inventory overbooking for retail store customers and online customers?

Inventory overbooking for the retail store and online customers can be balanced by: 1.Implementing inventory buffer – In this way, inventory can be reserved for physical customers and avoid overbooking. 2.Automated Inventory synchronization

What if an external integration is failed? How will I be notified?

If the external integration fails, the merchant will be notified timely mentioning the reason for the crash. This integration can be done later on as and when needed.

What is the delay/lag between two inventory synchronization processes?

Ginkgo provides a minimum of 10-15 minutes of delay between 2 syncs. Merchants can increase or activate daily schedules according to their needs.

Is the order posting process on a scheduler basis or real-time?

Order posting is based on real-time.

What type of integrations is available with the ERPs?

ERPs are usually integrated (not limited to) for following services: 1- Order Posting 2- Inventory/Stock Sync 3- Price/Discount Sync. 4- Product Population. 5- Orders status updation